Monthly Archives

August 2019

Customer Feature Story: Jack & Symmie

By General

Scrolling through Instagram photos of Jack Hingert’s most recent Europe trip with his girlfriend Symmie, you wouldn’t know that he was hiding an Artisans Bespoke Jeweller’s engagement ring in his pocket.

Wanting to choose just the right moment to propose on their European jaunt, but not having planned exactly where to do it, Jack – who is a Defender for Brisbane Roar FC – kept the ring on him until he felt it was the right time. How he got away with it, we’ll never know! But thankfully the right moment came in Positano.

“I can’t think of anywhere more perfect!” he said, and we couldn’t agree more.

After meeting on a night out in Brisbane through mutual friends, Jack and Symmie quickly realized they’d found ‘The One’ and before he knew it, Jack was seeking recommendations for jewellers in Brisbane. Luckily for us, a Brisbane Roar teammate had also had an engagement ring made by Artisans, and he highly recommended us (thanks for that Daniel!).

Not long after that, Jack met with Tammy and they got to work designing the perfect engagement ring for Symmie. He chose a pear shaped 1ct diamond and wanted to surround it with a halo, and after consulting with Tammy, she added some beautiful design ideas to personalize it to the pair.

Upon seeing the ring, Jack said Symmie “just burst into tears – happy of course! She still talks about how much she loves it”.

In Jack’s words, he would definitely recommend Artisans Bespoke Jewellers to family and friends as it was such a great experience. “Tammy and the team were fantastic. They were so friendly and went above and beyond to get me exactly what I wanted. I’m so happy that Daniel recommend them to me. Can’t fault any part of the service”.

We’re so happy for Jack and Symmie. Thank you for choosing Artisans Bespoke Jewellers to be part of your beautiful story, and congratulations on your engagement!


Contact Artisans Bespoke Jewellers to book a jewellery design consultation today to design your own bespoke diamond engagement ring.

Do not be fooled into buying brand name jewellery

By All

Is it worth investing in a brand name piece of jewellery?

Many buyers commonly think that purchasing jewellery from a brand name means that the quality and design of the piece will amount to the money invested. Unfortunately, this is not always the case.

Left: Brand name jewellery ring.
Right: Artisans Bespoke Jewellers handmade ring made with 10% more metal to give the piece structurally integrity.

Purchasing jewellery from an international brand name could lead to costly and lengthy repair and maintenance fees. For instance, we recently met with a client who had diamonds that had fallen out of her ring. When she took it back to the brand, they quoted a high amount for the repair work and the repair was drawn out over a period of 3 months as they waited for diamonds to come in from overseas.

Our client was not happy with this service and or the lack of quality in their ring, so they entrusted Artisans Bespoke Jewellers to provide a solution.

The piece was manufacturing using CAD and cast technique. Read more about the difference between handmade jewellery and why we think it is superior to cast made jewellery.

Strangely, each of the diamonds in the ring varied in size from 2.98 – 3.20mm. This only increased the chances of another diamond falling out in the future.

Smallest diamond on the brand name ring measured at 2.98mm
Larger diamond on the brand name ring measured at 3.20mm

Since the client liked the style of the ring and did not want to significantly invest more time and money. Tammy advised to hand make an exact copy of the ring, using the existing diamonds, but to increase the ring dimensions by 10% to help give the ring structural integrity.

The additional materials ensured that another diamond would not fall out with general everyday wear.


If you are considering buying jewellery from a brand name or own a brand name piece that requires repairs, please book a design consultation with Artisans Bespoke Jewellers first to see what handmade options are available to you.