An important COVID-19 message from Tammy at Artisans Bespoke Jewellers

By June 22, 2020 General

22/06/2020

Dear Valued Artisans Client,
 
We cannot thank our Artisans community enough for all their love and support. We hope that you and your family are staying safe and well during these challenging times.

We are open to express 15-30 minute jewellery design appointments. Please call ahead to book and ring the doorbell upon arrival.

On the 5th May, we officially reopened our doors to express 15-30minute appointments. To make the most of your time with our team, prior to coming in for your express design appointment we kindly ask clients to;

  • Email, Call and/or Text through your jewellery design brief including a description and as many photos of your ‘jewellery wish list’ as possible so we can help guide you on your jewellery design journey. Depending on your design, we may curate a selection of hand-picked loose diamonds and gemstones to show you.
  • If you are supplying existing materials for remodelling, please provide photos of your pieces on a white piece of paper, alongside a ruler to help give us a better understanding of what we have to work from to bring your vision to life.
  • Please give us a budget of what you are shopping with to help us guide you on the ideal design direction. If you’re unsure, please let us know so we can give you a ballpark estimate, based on your design brief.
  • If you have no idea where to begin, please give us a call to discuss over the phone or contact us to book in for an express appointment to see/try on our ready-made jewellery collection that features a variety of jewellery design styles.

Our trading hours are below:
Monday – Closed
Tuesday to Friday – 10:00am – 5:00pm
Saturday – 10:00am – Last Appointment (generally between 3:00 to 4:00pm)
Sunday – Closed
 
Health and safety is our priority

We kindly ask that you please use hand sanitiser upon entry, observe social distancing and to also please be mindful of a 4 client limit in the store at one time.

Our workshop is still busy and open!

Our full range of services including jewellery repairs, bespoke handmade pieces, valuation certificates as well as hand engraving are available to our clients.

Make Your Own Wedding Band Workshops – On Hold until further notice

Since March, our Make Your Own Wedding Band Workshops have been put on hold until further notice. The nature of our MYO wedding band workshops are conducted in a way where we assign 1 teacher for each couple (2 couples in attendance). The tools and materials we work with are quite small and instructions are provided within very close proximity, which won’t be possible if we are to adhere to the social distancing 4sq m rule when indoors.

We will continue to follow the recommendations by the Australian Government and review day by day.
 
Let’s stay in touch!
 
If you prefer contactless methods, our team are still available for consultations via email, facetime/zoom and phone. If we require your materials to be dropped off, we will contact you to arrange a time.

Phone: (07) 3369 3798  |  Mobile: 0429 084 852
Email: admin@artisansbespokejewellers.com

After 15 years, we still absolutely love our business and are passionate about what we do. If we stand together and support each other, we will make it through and become even stronger together. We must keep sharing love and joy in any way we can. Social distancing may be challenging, but it is vital to keep our most vulnerable safe. I ask that all our wonderful clients and supporters to please stay safe, take care and be kind to one another.
 
Sincerely,
Tammy Keers and the Artisans Bespoke Jewellers Team